After each engagement and Trainig Workshop we ask our clients and delegates for feedback. This is for the purpose of continual improvement that CroninCommunication is committed to.
Testimonials, Learning Outcomes and Feedback Results:
“I thoroughly enjoyed yesterday's training session, definitely one of the best training sessions I've been to in a long time. I was entertained, engaged and found your interactive style suited the target audience perfectly. I am definitely interested in some follow up training.” Tracey Beer - Manager Short Courses at Polytechnic West
"Phill runs a very engaging workshop, I can recommend Phill to those companies wanting to improve their internal communications between employees and also their external communications to clients etc via their sales teams.” J.Stanton - Managing Director Energy at RPS Energy
“I recently engaged Phill to provide “Effective Leadership” coaching in light of my new position in the Middle East . Through the introductory course and personal coaching, Phill has provided an excellent insight into effective personal engagement techniques. He has a very engaging style and was able to set much of the content into perspective by accessing his extensive professional experience gained in IT , Communications and Civil Engineering. This course is a “must do” for all employees from fresh graduates through to CEO’s” Mike Dowen - Petroleum Engineering Specialist at Saudi Aramco
"Phill has a unique capacity to not only understand the different facets of effective communication (verbal, written, visual, emotional etc) but how to embed these techniques within teams and demonstrate tangible business results. Phill has helped my business refine its on-line presence to communicate a complex subject area into a simple value proposition and a clear call to action." Sam Aoun – Owner, EMF Safe
"Phill presented the workshop very well and was enthusiastic, passionate and very knowledgeable about the subject. I found the workshop to be informative and helpful. It has made me think, taught me new skills that I will definitely use, highlighted some of my shortcomings and reinforced positive behaviour. I believe that the workshop will be of great help to both employees and executives in improving their communication skills." Michael Sutherland - MLA. Member for Mount Lawley
"I found the tips, tricks and techniques learned at your Exhibition Booth Master Class paid almost immediate dividends during our conference and exhibition in KL the following week... The techniques learned for dealing with visitors to the booth provided positive strategies in getting the most from meeting new potential clients or customers... I would recommend anyone required to represent their company as an exhibitor to take the training. " Paul Miller - Technical Director
“Phill's knowledge and expertise were second to none. His no nonsense approach to his field is outstanding. Prior to our meeting he did his research so he understood a bit about our business but also about the market that we are competing in. The ideas that he put forward to us were fantastic and we cannot wait to implement them so our business starts to develop. We are looking forward to seeing our business grow. Thanks for your time” Michael Marshal Owner at Dynamic Condition
“Phill came to speak at the WA Chinese Chamber of Commerce Wednesday Escapes event on 27 April 2011. Phill provided an excellent seminar on Networking, Communication and Bodylanguage to members. Phill's approach was effective and practical and one member commented to me that 'the methods of communication Phill discussed had not been presented at other workshops." This was pleasing feedback as we look for informative speakers at our events. I would recommend Phill as an effective teacher of communication skills.” Leeanda Piano - CEO, Sealanes
"I just wanted to drop you a line to say that I went to my first Networking Function this morning, and concentrated well on your techniques. I found the morning to have been a brilliant success and have already been invited into another group tomorrow as well, so thank you." S Munwaring - Branch Manager, Bank of Queensland
"I just wanted to drop you a line to say that I went to my first Networking Function this morning, and concentrated well on your techniques. I found the morning to have been a brilliant success and have already been invited into another group tomorrow as well, so thank you." S Munwaring - Branch Manager, Bank of Queensland
“Phill from Cronin Communication recently presented at a business lunch. I was most impressed with his knowledge, presentation style and the way he actively engaged with the audience. Without doubt, he demonstrated to us the value and importance of attaining improved personal communication skills and awareness, and how the personal development of your staff adds value to your organisation.” Chris Cornish FP, Avant Financial Services
"I am delighted to endorse Phill as I have personally reaped the results of his leadership sessions. In particular I have been made aware of practical insights into public leadership presentations. Knowing and understanding the physical responses of other leaders and people. His insights into personal discipline procedures and various ways in which to make my 'time' more valuable have been extremely productive. I wholeheartedly support and endorse Phill and trust that you will make the commitment, that I have now made, to regularly access his professionalism and experience to increase my personal political development and become more effective in my chosen vocation." - Ian M Britza, MLA, Member for Morley
What has been the most valuable learning experience in this seminar? (Just some of the feedback received)
- Phil's delivery was informative & dynamic!!
- Phill is a very engaging presenter. Thank you
- Phil next morning I had a debrief with Linda and it was amazing how much I was able to recall and bounce off Linda. Good to suggest people do this next day.
- The presenter was great, was a great reminder of how to live life and treat people.
- I would recommend this course it was the best one I've been too.After 12 Years in dealership the most useful Workshop ever attended (DVG Group)
- The tools for active listening and practical body language interpretation
- The awareness of the mechanics behind effective communications, particularly the non-Verbal indicators
- Active Listening: Technique & Tools for application to “listen” not only to clients but others as well as co-workers
- First Impressions, Body Language, matching communicator mode
- Learning/seeing how you behave can have an effect on others
- Being more confident in my communication to others
- Percentage of words in communication i.e. the need to do more to effectively communicate
- Understanding that there are different types of people in this world and how best to communicate with them
- I realised that I a not as good salesman as I thought. I have a lot to learn, I have some bad habits
- Body Language
- First impressions – The first 30 seconds & handshake is really interesting. Should make me more confident
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